The last few years have been hard for many businesses. During hard economic times business owners turn to optimisation and cost reduction to make their businesses more sustainable.
One area often overlooked is the cost to run your office.
Many back offices are plagued by business fragmentation, especially when it comes to IT fragmentation.
Many of our WinWeb Cloud customers know all too well how high the price can be for keeping customer data on more than one platform or software package. Typically a subset of staff will use one software application and another subset another application. This can happen four or five times in a business.
Over time this leads to the loss of data integrity and not even the staff know which one of the customer data sets is correct.
Data is a extremely valuable resource for any business, as it will help to generate new business and provide the all important customer care to clients. Loss of data integrity will put this all in jeopardy.
Make sure you build your business IT on a integrated solution to stay in control and up-to-date with your customer needs.
So called APIs are not a solution, as the data exchange is often very limited and prone to failure.
So if you want to save money, time and provide a better service, choose an integrated solution.
We are happy to talk to you about how to improve your back-office performance. Our WinWeb Hubs offer weekly free workshops on this too.