Let clients promote your business, because happy customers talk to their friends!
There are a number of benefits gained from using the Customer Referrals app to let clients refer your business online:
Spread the word: If you make customers happy their natural impulse is to tell others. This generates free advertising for your business.
Trusted referrals: People trust the opinion of their friends and colleagues more than a business, so if they recommend you it is very powerful and even more effective than your own marketing!
Make new contacts: Use your clients to find more clients – this costs a lot less than other methods of marketing and the success rate of customer referrals is usually very high.
Steady business growth: Referral marketing offers steady growth that won’t overstretch your resources and will accelerate over time, so you can grow at a pace your business can handle.
Refer your business from Facebook: The Customer Referrals App can be used in conjunction with Facebook to allow customers to refer your business on Facebook.
Refer your business from Twitter: The Customer Referrals App can be used in conjunction with Twitter to allow customers to refer your business on Twitter.
Track your referrals: Use the WinWeb Cloud CRM App to find out who has been referred and track the results of that referral.
Keep in touch: Use WinWeb’s Cloud CRM App or the Helpdesk App to follow up and keep the dialogue going with referrals.