Business Process Outsourcing

  • Should you provide customer support through social media?

    2013-11-13

    It is strange to think that just a few short years ago, social media did not exist. If a customer required support from a business they were restricted to the support channels of that company, whether that was through email or a premium rate telephone number. Nowadays, if that brand has a social media presence [...]

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  • How to keep files and folders organised

    2013-09-26

    One of the first problems you are likely to encounter as a business owner will be the large amount of documentation and written / printed communication that starts to pile up around your office. Even if you stick all your paperwork into folders, you’re only delaying dealing with the problem. The paperwork will mount up [...]

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  • Avoiding Business Distractions

    2013-08-17

    Running a business is a lot like riding a bike. You put all of your effort into making the business work and building up some good momentum, only for that momentum to be held back by a small problem that could’ve been avoided if you’d taken care of it beforehand. For example, your bike might [...]

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  • What is a Cloud VA?

    2013-01-16

    Struggling to complete a project or swamped by unwanted admin? A Cloud VA might be the only person you really need… A Cloud VA can handle all sorts of administrative tasks on your behalf, or complete specialist tasks that require some expertise. They are even able to run your entire back office from the comfort [...]

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  • Virtual Assistants are the Heart & Soul of any business

    2012-10-16

    Has your business got a project that needs to be completed, but you don’t have the resources to do it well enough? Or are you just getting sick of all the admin involved with running your own business? If the answer to either of those questions is “yes” then you most probably require your very [...]

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  • Customising your Facebook page

    2012-10-11

    Facebook is now an essential tool for any business that wants to connect with their customer base online. These days it isn’t enough for a business to just have a website to promote their product or service, they need to be active on social media too. There are a plethora of social media platforms available [...]

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  • Business Cloud for Distribution Businesses

    2012-07-16

    The Business Cloud can provide numerous benefits for nearly every business sector. This week we will look at what it can do for a Distribution Business. Distribution businesses often operate in extremely crowded market spaces so the distribution services they offer depend on very tight profit margins. They need software that allows them to keep [...]

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  • Outsourcing: yes or no?

    2012-02-15

    The cost of hiring a permanent member of staff to deal with administrative dutiies is often far more than most small businesses can afford. It is likely that you will almost end up paying their salary twice. Not only will you have to deal with payroll taxes, insurance and benefits but you will also for [...]

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  • Small Business Branding

    2012-02-03

    Every business, regardless of its size, has a brand. Good branding is a great way of attracting and retaining customers. Branding helps your business become well-known. A brand is a lot like a personality, you might even regard it as the personality of your business. With this in mind, consider whether your brand is regarded [...]

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  • Business Marketing Strategies

    2012-01-09

    Marketing is perhaps the most overlooked aspect of small business management. WinWeb recognise that small businesses have very little time to spend on formulating online marketing strategies. Owners of small businesses are always extremely busy and often focus what little time they can set aside for marketing on trying to retain their existing customers rather [...]

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  • Small Business Financial Management

    2012-01-05

    Without tight financial control, any business will soon get into trouble. Keeping control of finances is critical to the success of any small business, otherwise any sudden dip in cashflow will leave them unable to pay bills or purchase new stock. This would have disastrous consequences for unprepared businesses. Good financial management involves a lot [...]

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  • Web Hosting with Small Business Needs in Mind

    Many small businesses attempt to save money by choosing a free host, but these are often unreliable and unable to handle much traffic. In order to have a professional business website it is important have good web hosting. With free websites, there is often a large amount of downtime and free hosts will add adverts [...]

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