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Facebook Marketing

  • Should you provide customer support through social media?

    2013-11-13

    It is strange to think that just a few short years ago, social media did not exist. If a customer required support from a business they were restricted to the support channels of that company, whether that was through email or a premium rate telephone number. Nowadays, if that brand has a social media presence [...]

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  • Customising your Facebook page

    2012-10-11

    Facebook is now an essential tool for any business that wants to connect with their customer base online. These days it isn’t enough for a business to just have a website to promote their product or service, they need to be active on social media too. There are a plethora of social media platforms available [...]

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  • Facebook for Business

    2011-11-28

    A Facebook page for your business is a great way of building your online reputation. It is an additional channel that can be utilised to build relationships with customers, bloggers and other people in your industry. However, you shouldn’t rush into making a half-hearted attempt at building a page for your business before you properly [...]

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