Cloud CRM Software

  • An overview of WinWeb Contacts CRM

    2010-10-29

    WinWeb Contacts CRM software is one of the simplest options for any small business that requires an online address book. Small business often have such a multitude of contacts that managing them all becomes a real pain. WinWeb Contacts CRM has far more functionality than a physical address book and will not get lost or [...]

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  • What is Customer Relationship Management (CRM)?

    Customer relationship management can be described as the process or strategy that a company adopts to manage relationships with its customers. Often this takes the form of a technology based solution otherwise known as CRM software, such as that provided by WinWeb. The CRM effort and associated CRM technology can be invaluable for small enterprises [...]

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  • Why Does My Business Need A Contacts CRM System?

    At the heart of most CRM software is the contact management system. This looks after all the many contacts that many businesses rely upon. This information is often linked to a history that the organisation has shared with the contact including (but not limited to) previous enquiries, comments and previous sales. These nuggets of business [...]

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  • Why Customer Relationship Management (CRM) is Vital to a Business

    Most businesses place their relationship with their customers at the heart of what they do. Therefore the management of this relationship is of paramount importance to organisations large and small. However, as businesses grow and evolve this becomes more difficult to manage so it’s not surprising that many are turning to technology for a solution. [...]

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