Twitter Marketing

  • Should you provide customer support through social media?

    2013-11-13

    It is strange to think that just a few short years ago, social media did not exist. If a customer required support from a business they were restricted to the support channels of that company, whether that was through email or a premium rate telephone number. Nowadays, if that brand has a social media presence [...]

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  • Customising your Facebook page

    2012-10-11

    Facebook is now an essential tool for any business that wants to connect with their customer base online. These days it isn’t enough for a business to just have a website to promote their product or service, they need to be active on social media too. There are a plethora of social media platforms available [...]

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  • 5 Twitter Marketing Tips

    2011-01-26

    The microblogging site Twitter is not just for individuals and Twitter marketing is proving to be an effective social media marketing tool for businesses. When you embrace Twitter marketing, you can gain increased company website hits, brand awareness and customer loyalty. Here are a few tips to get you started: 1. Ensure that your content [...]

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  • Is Twitter Marketing Right For You?

    2011-01-25

    The social networking and micro blogging website, Twitter, is a great tool for businesses but is often under-utilised for its marketing potential. When Twitter marketing is used effectively and with minimal expense, there are significant benefits for companies of all sizes. For smaller business, Twitter is a vital tool to keep in touch with customers [...]

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