WinWeb Ensures Business Continuity for Burgled Charity

This week we were shocked to hear that one of our users – a brain tumour charity – suffered a burglary. But with the help of the Business Cloud, they told us it was still business as usual for them.

When Carol Robertson, Charity Development Manager of Brian Tumour Research and Support across Yorkshire (BTRS), received a call early Tuesday morning to say the business centre their Leeds office is located in had been broken in to she did not expect Rachel Wilson, the Office Manager, to find the devastation she did when she arrived at work.

BTRS is a micro charity employing only 2 full time staff and a part time Associate that offers support to brain tumour patients, their families and carers across the Yorkshire and Humber region and co-funds Yorkshire’s only brain tumour research lab, one of only a handful across the UK.

‘Our office may only be small and our staff members few but we work with over 500 people a year to support them and they rely on us to provide the information, advice and guidance they need when faced with this disease that is the biggest cancer killer of the under 40’s and young people’ said Rachel.

‘We need to ensure whatever is happening in our office does not affect our brain tumour fighters’ she adds.

Carol, Rachel and the charity’s Strategic and Partnership Development Associate, Tina Boden, work in different locations and BTRS have recently had to find a cost effective way of ensuring documents and data could be accessed wherever any of the team are in the region whether that is through smartphone, tablet or PC.

‘The solution for a micro charity, one that employs between 0 & 9 people, like BTRS was cloud software; no expensive server systems, no additional technology on our computers but all a little scary for technophobes like Carol and I’ states Rachel.

‘Tina introduced us to WinWeb, an affordable cloud software solution that can be customised to accommodate a business, charity or social enterprises needs; we implemented WinWeb in to our working practices about 6 weeks ago and how grateful were we yesterday that our systems were cloud based’ she adds.

‘Although the computer tower had not been stolen the laptop had been taken, though was later returned by the Police damaged but in working order, we were happy in the knowledge that all data was stored in the cloud and when I had to go home in the afternoon as ‘Bombsite BTRS’ was not a safe and secure place to be until the repairs were done, the cleaning had been undertaken and the furniture was replaced I could ensure business carried on as normal as everything was accessible through our WinWeb cloud system’ states Rachel.

John McDonald, Product Manager for WinWeb, said ‘Business continuity is an integral part of Cloud Computing when tragedies like this happen.’

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