Business software can do great things to improve the efficiency and overall performance of a growing enterprise.
But the wrong kind of business software has the potential to actually do great harm to an unsuspecting business.
Software that is not integrated at the design stage and instead is just tacked on as an afterthought as a way of connecting with the software offered by other companies can be a recipe for a business data disaster.
If you value data security and accessibility above all other aspects of business data management, then fragmented software is something that you desperately need to avoid in order to minimise the risk to your important data and to try and ensure business continuity.
When things go wrong with the connections between fragmented software, there is no telling when (or if) it might get fixed. Sometimes one or both parties will attempt to shift the blame for an error to the other rather than spend the time and development cost of getting it fixed.
They might even decide to just stop supporting the integration altogether without warning – what would happen to your business data then? Do you really, as a busy business owner, have the time to chase up software companies whenever something goes wrong?
Another problem with fragmented software is that it will often lead to unnecessary duplication and double-entry of data. Software that is not properly integrated will need to be updated separately and this results in multiple databases containing the exact same information, where mistakes will inevitably occur eventually.
This sort of inefficiency might be tolerated (or perhaps even standard behaviour) in large corporations, but as a growing enterprise can you really afford to allow your staff to waste so much time on something that would easily be avoided be choosing an integrated system?