cloud crm

  • Business Cloud Benefit: Your Customers

    2013-05-19

    Any business that doesn’t make customers their number one priority is not going to be in business forever. Don’t Sell: Customers don’t want to be sold to or spammed – it is annoying and irritating. If you engage with your customers on a personal level, they will engage with you too. Focus On Customers: Your [...]

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  • The Customer 360° View – Complete Customer Care

    2013-04-03

    What is the 360 Degree model of customer care and what does it mean for your enterprise? You may have heard of the “Customer 360° View” in relation to CRM (Customer Relationship Management). As you might expect, it refers to the complete series of datum that your business is able to collate in regards to [...]

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  • Achieving a Single Customer View

    2013-03-15

    Having all your invaluable customer data in one place with Cloud CRM allows you to achieve a Single Customer View. The Single Customer View is the linking of all your data from various sources about a specific customer into one place. The Business Cloud allows your enterprise to manage a whole range of complex data [...]

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  • Target Cloud CRM Groups for Business Success

    2013-03-14

    CRM for marketers is about forming relationships with your audience one person at a time. This is particularly true when it comes to large-scale Business to Consumer (B2C) businesses which can only survive if they are able to identify and then communicate effectively with that audience. Here are some tips for targeting the right people [...]

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  • Cloud Calendar and Address Book Sync (March ’13 Update)

    2013-03-05

    We are excited to announce a great new update to our Cloud Calendar app and Cloud CRM app. For the first time ever, users of the WinWeb CRM app and the Calendar app are now able to sync their data directly with their smartphone. Now you can sync your iPad, iPhone or Android devices with [...]

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  • WinWeb CRM App: Features and Benefits

    2013-01-18

    There are so many Customer Relationship Management software solutions on the market – why should you choose the CRM app from WinWeb? Manage all of your relationships: Your customer relationships are vital for the success of your business. Using our CRM app allows you to easily manage relationships with every person who comes into contact [...]

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  • CRM App Overview – Video

    2012-11-28

    Our tutorial videos provide tips and tricks to users of WinWeb software. In this video you will be shown how to use the CRM App from WinWeb. If you have any comments on this video please leave them below and don’t forget to subscribe to our YouTube channel.

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  • Cloud CRM: Like Clockwork

    2012-11-26

    Keep your customer relationships running smoothly. As your business grows, so will your customer base too. With a larger customer base comes more revenue but also puts more of a strain upon your customer service department. You need a way to keep track of all your customers so that you can conduct targeted marketing campaigns [...]

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  • Free Cloud Computing eBook

    2012-11-15

    If you don’t know much about the Cloud we have the perfect introduction for you. Nearly everyone with an online business has heard the term “cloud computing” by now, yet there is still a lot of confusion among the general public about what it actually means. A recent survey of 1,000 Americans highlighted how unclear [...]

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  • Improving Business Efficiency with Cloud CRM

    2012-11-02

    As your business grows, do you struggle to keep up with your growing contact list? Keeping a business organised is one of most important ways to make sure that your business is managed efficiently. But with the amount of contacts amassed by the average business, keeping track of your contact list can become quite difficult. [...]

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  • What is Cloud CRM?

    2012-10-22

    As the ways that businesses interact with their customers change, it has been important for software to change also. CRM (Customer Relationship Management) software has become a vital way of communicating with both existing and potential customers. Now, with the Business Cloud, businesses can interact with their customers and provide support to cope with the [...]

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  • Cloud CRM Application (June 2012 Update)

    2012-06-26

    We constantly update our software so that we can provide a continuously improving service to our customers. A major update to our Cloud CRM application was rolled out earlier this week with minimal disruption to our users. Here is what the update contained: 1. Google Maps Integration: We’ve added Google Maps functionality for the Contact [...]

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