Cloud CRM Software

  • How do you keep track of customer issues?

    2013-09-13

    Email is fine for any micro business just starting out, but once your venture really starts to take off then the inadequacies of email will become apparent. It is very easy to lose track on the email you receive from customers. As soon as they appear in your Inbox and you glance at them, they [...]

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  • Top fragmented and integrated apps for your business

    2013-08-23

    Our friends over at The Small Business Blog have put together a great list of some of the best integrated and fragmented software options for businesses that are available right now in 2013. No matter whether your business requires accounting, project management or CRM there are a multitude of options available to choose from. Take [...]

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  • The Customer 360° View – Complete Customer Care

    2013-04-03

    What is the 360 Degree model of customer care and what does it mean for your enterprise? You may have heard of the “Customer 360° View” in relation to CRM (Customer Relationship Management). As you might expect, it refers to the complete series of datum that your business is able to collate in regards to [...]

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  • Achieving a Single Customer View

    2013-03-15

    Having all your invaluable customer data in one place with Cloud CRM allows you to achieve a Single Customer View. The Single Customer View is the linking of all your data from various sources about a specific customer into one place. The Business Cloud allows your enterprise to manage a whole range of complex data [...]

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  • Target Cloud CRM Groups for Business Success

    2013-03-14

    CRM for marketers is about forming relationships with your audience one person at a time. This is particularly true when it comes to large-scale Business to Consumer (B2C) businesses which can only survive if they are able to identify and then communicate effectively with that audience. Here are some tips for targeting the right people [...]

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  • Keep your customers happy!

    2011-11-21

    Working to retain your existing customer base delivers far greater results than attempting to attract new clients. Around 80% of small business sales come from just 20% of their existing customer base. Regardless, the majority of business promotions are aimed at attracting new customers and often exclude past purchasers. Small business owners should encourage customers [...]

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  • Your Virtual Address Book

    2011-11-16

    The traditional address book is now obsolete. They are difficult to search and very easy to lose. This is why the online address book included in WinWeb Contacts software is extremely useful for small business owners. You can access your full list of contacts from wherever you are in the world. Keeping track of your [...]

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  • CRM Benefits for your Customers

    2011-11-13

    CRM (Customer Relationship Management) software is very helpful for small business. A good online CRM system can perform a multitude of useful functions. A high quality CRM system will allow you to provide a higher quality of customer care than any other available customer service solution by presenting you with all the information you need [...]

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  • An overview of WinWeb Contacts CRM

    2010-10-29

    WinWeb Contacts CRM software is one of the simplest options for any small business that requires an online address book. Small business often have such a multitude of contacts that managing them all becomes a real pain. WinWeb Contacts CRM has far more functionality than a physical address book and will not get lost or [...]

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