crm

  • Best practice for customer service

    2013-09-27

    It is vital for any business to make their customers happy. As well as offering great products or services to your customer base, they will also expect top-notch customer service too, even if your business is a one-person operation. With this in mind, here are some best practice tips for providing excellent customer service: Make [...]

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  • How do you keep track of customer issues?

    2013-09-13

    Email is fine for any micro business just starting out, but once your venture really starts to take off then the inadequacies of email will become apparent. It is very easy to lose track on the email you receive from customers. As soon as they appear in your Inbox and you glance at them, they [...]

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  • More than 50% of Businesses Will Not Survive Five Years

    2013-05-15

    New businesses have a hard time in the beginning. They have to somehow make a profit despite often needing to also pay off their startup costs at the same time. If they are unable to make a profit or if they experience cash flow problems then they could easily go out of business. There are [...]

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  • Using WinWeb software to increase sales

    2011-11-22

    When selling, you must convince potential customers that your offering is superior to the competition. A very in-depth, almost encyclopedic, knowledge of your product is essential. You should be able to answer any question about it without hesitation because knowledge is the most powerful tool in the world of sales. A business website will allow [...]

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  • CRM Benefits for your Customers

    2011-11-13

    CRM (Customer Relationship Management) software is very helpful for small business. A good online CRM system can perform a multitude of useful functions. A high quality CRM system will allow you to provide a higher quality of customer care than any other available customer service solution by presenting you with all the information you need [...]

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  • WinWeb announces Sage ACT import for Cloud CRM

    2011-11-03

    WinWeb understand the importance of having all your data in one place, in one easy-to-use multi-purpose software suite. That is why we continually work to develop plugins that make it easy for people to switch to WinWeb without being locked into their current software vendor. Our latest software plugin allows users of Sage ACT CRM [...]

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