customer support

  • Should you provide customer support through social media?

    2013-11-13

    It is strange to think that just a few short years ago, social media did not exist. If a customer required support from a business they were restricted to the support channels of that company, whether that was through email or a premium rate telephone number. Nowadays, if that brand has a social media presence [...]

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  • A New Era of Business Support

    2013-08-02

    At WinWeb we have a proud tradition of providing the very best support to our clients, no matter where they are in the world. With 24/7 business support available to all of our customers, we have already raised the bar for what it means to provide assistance and advice on our wide range of products [...]

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  • Business Cloud Benefit: Your Customers

    2013-05-19

    Any business that doesn’t make customers their number one priority is not going to be in business forever. Don’t Sell: Customers don’t want to be sold to or spammed – it is annoying and irritating. If you engage with your customers on a personal level, they will engage with you too. Focus On Customers: Your [...]

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  • Business Cloud Benefit: 24/7 Support

    2013-01-23

    Users of our apps don’t pay any extra for help and support. We’ve got a number of support options available for Business Cloud users. None of them cost any extra and because we are a worldwide company, all support is available at any time of the day. Here are the benefits of our 24/7 Support [...]

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  • Are you providing your clients with the support they need?

    2012-10-12

    Whether your business is involved with selling products or providing a service, sometimes your clients will require more information than is displayed in your website or on your promotional materials. These days, when someone has a query about your business they expect to receive a reply almost instantaneously. If you run a small business with [...]

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  • WinWeb provides International Support for Business

    2012-07-18

    “One example is the international support company WinWeb, which has given us valuable business advice and support.”

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