• Should you provide customer support through social media?


    It is strange to think that just a few short years ago, social media did not exist. If a customer required support from a business they were restricted to the support channels of that company, whether that was through email or a premium rate telephone number. Nowadays, if that brand has a social media presence [...]

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  • Facebook Page: Features & Benefits


    There are nearly a billion users on Facebook and billions of sales opportunities for your business to make money. There are a number of benefits gained from using a Facebook page to promote your business online: Easy setup: Quickly create your own essential Facebook page to represent your business online. Reach a wider audience: Facebook [...]

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  • Social Media Simplified


    What are the main social media platforms and how can they help your small business? Facebook: Facebook is the “big daddy” of social media. It has evolved from a site for students into a website for everyone. Your mum is just as likely to be on Facebook as your local pizza parlour. Both small businesses [...]

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  • 7 Big Ideas for Facebook Marketing


    Facebook is one of the most powerful marketing tools and sales channels available to businesses. Despite this, many people still either are unable to use it to their advantage or don’t understand how it can help. Read on to find some big ideas from WinWeb that might help you. 1. Get a custom URL Every [...]

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  • Customising your Facebook page


    Facebook is now an essential tool for any business that wants to connect with their customer base online. These days it isn’t enough for a business to just have a website to promote their product or service, they need to be active on social media too. There are a plethora of social media platforms available [...]

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  • Small Business Social Media


    Social media is a great marketing tool, especially for small businesses on a bootstrap budget, but without a coherent plan in place then you will not gain much benefit. Although many small businesses now have an online presence, not all of them have a presence on social media yet. But if you are aren’t convinced [...]

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  • What is Social Media?


    Even large corporations are now using social networks to communicate with their customers. Social media is a great way for a savvy small business owner to interact with customers and conduct bootstrap marketing. If used correctly, social media will build relationships and increase visitors to your online store. Some businesses actually use it as a [...]

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  • Facebook for Business


    A Facebook page for your business is a great way of building your online reputation. It is an additional channel that can be utilised to build relationships with customers, bloggers and other people in your industry. However, you shouldn’t rush into making a half-hearted attempt at building a page for your business before you properly [...]

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  • Welcome to the Social Enterprise


    Engaging with customers is the most important function of any business – how do you do it? Do you think your website and telephone are the tools that will do the job? Think again! Today you have to be where your customers are to find new business and listen to what your clients say about [...]

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