online help

  • The Helpdesk as a Sales Tool

    2012-11-21

    You probably already realise that a helpdesk is important if you want to provide timely support to your customers online. But did you know that it can also be a potent tool for creating sales opportunities? Both your existing customers and any potential customers will expect great customer service from your business. Even if your [...]

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  • Support when and where you need it

    2011-12-02

    Our software doesn’t come boxed with instructions, but we do provide 24/7 online support to all users. With most of the software that you have purchased in the past, an instruction manual in the box will have been the extent of the support that you have received. The only way of receiving additional assistance for [...]

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